Про щадящий дизайн
Принцип, при котором дизайнер предусмотрел возврат на шаг назад, возможность отмены действий и предохранительные механизмы. Также имейте в виду, что если требуется много помощи, значит, дизайн плохой. Пример щадящего дизайна: панель истории в Фотошопе, клапаны на вентилях, автоматические заглушки в розетках.
Я редко советую книги, но эта маст-хэв: Universal Principles of Design (William Lidwell, Kritina Holden, Jill Butler).
Короткая вырезка:
Designs should help people avoid errors and minimize the negative consequences of errors when they do occur. Human error is inevitable, but it need not be catastrophic. Forgiveness in design helps prevent errors before they occur and minimizes the negative consequences of errors when they do occur. Forgiving designs provide a sense of security and stability, which in turn fosters a willingness to learn, explore, and use the design.
Common strategies for incorporating forgiveness in designs include:
Good Affordances — physical characteristics of the design that influence its correct use (e.g., uniquely shaped plug that can only be inserted into the appropriate receptacle).
Reversibility of Actions — one or more actions can be reversed if an error occurs or the intent of the person changes (e.g., undo function in software).
Safety Nets — devices or processes that minimize the negative consequences of a catastrophic error or failure (e.g., pilot ejection seat in aircraft).
Confirmation — verification of intent that is required before critical actions are allowed (e.g., lock that must be opened before equipment can be activated).
Warnings — signs, prompts, or alarms used to warn of imminent danger (e.g., road signs warning of a sharp turn ahead).
Help — information that assists in basic operations, troubleshooting, and error recovery (e.g., documentation or help line).
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KnowHowToDesign
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